
Betty asks…
Can i get help with my laptop’s trackpad?
So I have an hp Pavilion dv5 and I am having troubles with the trackpad and its hopefully something easy to fix. One thing is when I click the left button it wont let me move the cursor at all while I am still holding the left button. I have also noticed the sensitivity is off. The cursor seems to go really fast even though I have it on a low setting. Just wondering if there is anything that I can do.
If there is a way to completely reset the settings for the cursor could that help?
onli7832 answers:
Well, to begin with, make sure the mouse (touchpad) settings are correct:
If this does not fix the problem, download the ‘touchpad’ driver and any soft ware from the internet and install them. If this does not fix it replace the pad…
You may email me at mayray40@Yahoo.com
Hey, I enjoyed your question, I have worked as a technician most of my life, I hope I have helped you…
CompTIA A+ Certified Computer Professional

Mary asks…
Computer Mouse Problems when Booting but only sometimes?
First of all, thank you for clicking to help me.
To lay out my system I am running a HP Pavilion dv6000 with Ubuntu 11.10 (dont freak out! I know the OS is NOT the problem)
Over the past few years I had been experiencing issues with my laptop. The darn thing would only boot properly like every third try, so, I decided to never shut it down (sleep mode). Well, this was great until I realized when I eventually did shut the machine down, It wouldn’t work most of the time. About a year after I first experienced this problem I got a new machine and set this in the closet. Recently, I decided to open it up and try it out. I would run it, get a blue screen (windows has detected an error and is shutting down) so I decided to wipe the system and do a clean install of a new operating system. I had no money on my so I decided to use linux.
^TL;DR computer didn’t work but every third boot, time elapses, retry system, total fail, wipe drives, install Ubuntu.
My problem now is somewhat different. I will go to start up my computer, and everything will be great, everything works as it should. After an update, however, my system asks me to do a restart. So, thinking I had solved the problem, restart the system. When it boots back up, I log on (the mouse does have total functionality here) and gets me to my desktop.
^TL;DR had to restart with new OS, worked good up to log in
After I am at my desktop, if I just hover over items, such as those in my launcher (equivalent to the mac’s launcher, they show their name when you hover over them *usually*) would not display their names. After clicking on them however, I can get them to load the applications. Once the application is open however, the mouse will do nothing. I can move the curser around, sure, but the clicking or highlighting will do nothing. I cant access the file, edit, etc. Nothing happens. But, I can use keyboard commands to use the applications properly. If I close the application with alt f4, I can resume use of the mouse, but only on the programs in the launcher (I can launch them, not use them). Also, the icons displayed on the top right (wifi, user, settings) do not respond to a mouse click.
^TL;DR mouse clicks launcher, works to launch applications, in opened apps, mouse click does nothing, only use of keyboard commands works, after alt f4, can only open more launcher apps, no use of system icons
I know that my problem is not an OS problem, this is because I have booted it up with several different distributions (versions) of linux with no change to the problem, except for the occasional boot where everything works perfectly.
Does anyone know a fix to my problem? Or how I could go about help? Or suggestions even?
onli7832 answers:
Do you still have these problems in live mode? What is the SMART status of your hard drive?
Maybe hard disk issues?
Does a USB mouse work okay?
Maybe driver issues for the mouse?
Is the BIOS up to date? IF not do the changelogs mention anything about touchpad improvements?














