James asks…
The double click on my laptop synaptics TouchPad v5.9 is not working, need help!?
I unistalled the touchpad device and after the first restart in which it automatically reinstalls the device the double click option worked. Yet after restarting it again it fails to work, are the options not being saved or what? what can i do? thanks a lot
onli7832 answers:
I had that problem once.. I got really scared 2.. It may hav happened that you may hav disabled the device..try to find it and if it is..otherwise you could just go to ur laptops customer service.. Im pretty sure there will be a store near you. Contact them by email. Theyll tell you a store to go to. Its only a small technical problem. Your laptop will get fixed really soon. If you dont have onsite warranty itll take a week.gud luck
Linda asks…
I just bought my laptop and the touchpad doesn’t work. Help!?
I have a brand new Gateway computer and a week after buying it, the touchpad stopped working. I contacted customer service with Gateway and they suggested reinstalling the program. I did so, it’s still not working. Any other ideas?
They had suggested I reinstall the driver associated with the mouse program. The option is enabled on my Settings window.
onli7832 answers:
Some notebooks have a enable/disable to save battery life when using a mouse instead of the touchpad. Usually, their will be a icon located down in the lower right corner, click on it to see of the touchpad has been disabled, or you can go to start/control panel/mouse then click on the “touchpad on/off” tab to enable it.
If no luck doing that, then right click on “My Computer”
click on properties, click on the “hardware” tab, click “Device Manage” button, click on the “+” nexr to “mice and other pointing device” to see if the touchpad driver is shown. If you see something with the word touchpad on it, right click on it, click on update driver, follow the the direction on the “Hardware Update Wizard”
Helen asks…
HP laptop touchpad not working?
HP Compaq 8710P
Windows 7 Fresh installation
Chip-set drivers installed
Synaptics TouchPad installed
I have been using the laptop for awhile, when the touchpad suddenly stopped working one day when a started the laptop up.
Went to device manager and saw a yellow warning triangle on the mouse drivers “This device cannot start code 10″
I restarted the laptop and the problem was fixed. then restarted again and the problem returned. seemed that every first start-up the problem appeared, after a restart, it was fixed, and so it repeated.
I tried uninstalling the driver so that windows will re-install it, but that didn’t work.
So I download Synaptics (latest version available) but that didn’t work either.
Installed Chip-set driver = Didn’t work
Formatted re-installed windows 7 = Didn’t work
A USB mouse works fine, it’s just the touchpad, buttons on the touchpad, and the funny thingy mouse in between the keyboard keys.
Any advice will be appreciated and comments about people experiencing the same problem.
Okay so I’ve installed Windows XP SP3 and it works a 100% after several reboots.
I take it that it is a problem with my Windows 7 Ultimate.
I can’t work on XP since most of my software are win7 Compatible.
Thanks for the help.
O and something else i just noticed. My NVidia Graphic driver does exactly the same, giving me the yellow triangle warning, after a restart it also is fixed, but the problem returns with the next start up.
Alright I might have fixed it, this is what I did:
1: Format.
2: Installed Win 7 Ultimate.
3: Disabled the Touchpad. (In Device Manager) And restarted the Laptop
4: Installed Synaptics.
5: Installed my NVidia Graphic Drivers.
6: Restart the Laptop.
7: And it was fixed.
I did not install the Chip-set Drivers yet, but so far I have installed everything else I need to do my work.
It is a software issue, whether it is Win 7, Synaptics, Chip-Set or Nvidia Drivers thought caused the problem, I am not sure. But it is fixed now.
onli7832 answers:
Code 10 is a generica (we dont know what is wrong) code.
So it can be many things, defective hardware thats failing, loose connectors, corrupted registry keys or install. I would try narrowing them down in that fashion.
Is there a way you can try a new windows install again and see if it is a hardware problem? (maybe it could be hard drive related possibly, ‘dirty’ or ucheck FS can cause errors in programs just as easy, and work fine for the rest of the OS, I have seen that commonly enough.
It would really eliminate a slew of possibilities right offf the bat. It would then be a matter of checking the touchpad physically for loose ribbon cables or connectors that are loose or broken so the cable cannot lock properly or seat.
Is there revious versions of the touchpad software to try as well?
C10 errors are most common to me, due to corrupted or incompatible software most often, but again it is so vague.
HP has awful touchpad/clckpad support as well to make matters worse. My Envy clickpad is by far the worst pad I have used, I ended up using generic touchpad drivers, as the gesture enabled clickpad and buttonless design (no l/r buttons at all) was just a headache. Doesn’t help but I have had these same errors with various HP laptops only, sporadic operation, just dying, or on sleep/hibernate it wont wake etc,
Chris asks…
my touchpad and buttons stop working when the battery is in my laptop?
but when i take the battery out and run it on just mains power evrything goes bak to normal… but its annoyin not being able to move it without shutting down and restarting sumwhere else
not pushing the buttons hard doesnt help
onli7832 answers:
Well have u tried not to push the buttons so hard? That could help.
Paul asks…
volume on my laptop goes down by itself, and the touchpad doesnt work?
the volume control goes down and when i drag it up it just goes back down, and the touchpad will move the cursor, but wont click. both of these things happen at the same time. if i restart my computer it goes away, and usually comes back, but not always.
onli7832 answers:
Send an email to your laptops manufacturer, they will send you a link to uninstall/reinstall the driver for your touch pad and sound. I had to do that with my new HP laptop. Things were just going crazy.
